As our website is home made, do not hesitate to contact us via this form if you have any problem ordering.
Concerning your past orders, please consult the Frequently Asked Questions and especially our shipping dates to know the status of your order (it may happen that we ship orders within 7 to 10 days when we are away for example).
Once again, we are a small company, we are not Amazon. Many people don’t know this, but the more time we spend answering reminders (usually from those in a hurry), the less time we can spend on shipping orders. In fact, in the interests of fairness to all our customers, we cannot afford to answer questions that are answered on the site, especially in the FAQ.